Privacy Policy

Running Industry Alliance (RIA) | Privacy Policy

Running Industry Alliance (“RIA”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use and protect your information when you:

  • Become a member
  • Register for an event
  • Subscribe to communications
  • Visit our website
  • Engage with us as a partner, sponsor or supplier

RIA complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Information We Collect

Depending on your interaction with us, we may collect:

Membership & Account Information

  • Name
  • Job title
  • Organisation name
  • Email address
  • Telephone number
  • Billing address
  • VAT number

Event Information

  • Booking details
  • Attendance records
  • Dietary or accessibility requirements
  • Payment details (processed via third-party provider)

Marketing & Communications

  • Newsletter sign-up data
  • Event interest preferences
  • Email engagement data

Website Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on site

2. How We Use Your Information

We use your data to:

  • Administer membership
  • Deliver events and services
  • Process payments
  • Provide industry updates and communications
  • Facilitate networking and member connections
  • Improve our website and services
  • Comply with legal obligations

We do not sell personal data.

3. Lawful Basis for Processing

We rely on the following lawful bases:

  • Contractual necessity (to provide membership and event services)
  • Legitimate interests (to grow and improve RIA)
  • Consent (for marketing communications where required)
  • Legal obligation (for financial and compliance records)

4. Data Sharing

We may share your data with:

  • Payment providers
  • Event management platforms
  • CRM systems
  • Email marketing providers
  • Professional advisers (legal, accounting)

All third parties are required to respect the security of your data.

5. Data Retention

We retain personal data only as long as necessary for:

  • Active membership
  • Legal compliance (financial records retained for statutory periods)
  • Legitimate business purposes

Inactive data is securely deleted or anonymised.

6. Photography & Media

RIA events may be photographed or filmed for promotional purposes.

Attendees may request exclusion in writing prior to the event.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent (where applicable)

Requests can be made to: Membership

If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO).

8. Data Security

RIA implements appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse.

9. Changes to This Policy

We may update this policy periodically. The latest version will always appear on our website.

Updated
26/02/26