Citrus-Lime Launches Fully Reimagined Cloud POS Back Office
By Citrus-Lime
Retail Solutions provider, Citrus-Lime has unveiled a major update to the Back Office of its Cloud POS platform.
The entire back end of Cloud POS has been rebuilt from the ground up to deliver a smoother, faster and more powerful user experience. Every single line of code has been rewritten to create a more efficient, streamlined platform, empowering retailers to spend less time on admin and more time running their businesses.
The update follows an intensive development phase to reimagine the interface and architecture with a view to laying the groundwork for faster rollouts of future enhancements.
This was followed by successful BETA testing with selected customers in the UK and the United States to gather real feedback and make sure it works the way retailers need it to. Following the test phase, Paul Casey, owner of The Climbers Shop & Joe Brown, added: “We’re impressed by how much faster everything is loading; making amendments is much quicker. We’re big fans of the AutoSave feature in places like POs.”
Chris Williamson of Crib Gogh Outdoor added: “We’re happy with the changes and improvements. It just seems to make a lot more sense. All of our customer service and shop users have been using it and they all like it – they’ve had no problems.”
Whether it’s managing stock, analysing sales or planning for growth, the updated Back Office is designed to feel second nature. Key tasks are significantly quicker. Checking the status of an order and emailing a customer takes 60% less time, while creating Purchase Orders is 70% faster following the upgrade.
Speaking of the project, Suzy Weightman, Head of Software Development at Citrus-Lime, said: “This hasn’t just been a refresh, it’s a complete overhaul of the entire platform. The new Back Office delivers speed, clarity and simplicity for a better everyday experience.”
Beyond pace and usability, the structural improvements to Back Office make it easier to release new features going forward, ensuring the tools retailers rely on continue to develop alongside their business needs.
“We’ve focused on eliminating friction in those daily workflows so that retailers can power through tasks more efficiently. This isn’t about changing how our customers work, it’s about making the systems they rely on work better for them,” continued Suzy.
“As a technology company, we always have one eye on the future and this philosophy has been reflected in the architecture of the revised Back Office. We knew we wanted to create something that wouldn’t just exceed current user expectations; we wanted to develop software that delivers exceptional performance and has the capacity to scale so that it evolves as retailers’ needs grow. The new Back Office does exactly that”.
The redesigned Back Office builds on Citrus-Lime’s commitment to independent retail, helping businesses stay competitive in an ever-evolving landscape. With time-saving features, a future-ready infrastructure and real-world feedback guiding development, the new Back Office of Cloud POS is a leap forward for retailers who want to do more, faster.
Get in touch with the team and either send an email to hello@citruslime.com , or call Monday to Friday between 09:00 and 17:00 and speak to one of the friendly retail experts:
UK: 01229 588 628
USA: 617 927 9550
IRE: 1 691 7685
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Photo credit: Citrus-Lime